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Customer Reviews for Xerox Phaser 3100MFP
Xerox Phaser 3100MFP
Print, Copy, Scan, Fax Best for personal use or small workteams (1-5 users) 50-sheet Automatic Document Feeder available
Average Customer Rating:
(10 Reviews) 10
Rating Breakdown 10 reviews
5 stars
2
4 stars
0
3 stars
1
2 stars
1
1 star
6
2 out of 10(20%)customers recommend this product.
Customer Reviews for Phaser 3100MFP
Review 1 for Phaser 3100MFP
Overall Rating
scanner error
PostedFebruary 12, 2012
Joyce
From: Hong Kong
Print Quality
2
/
5
Ease of Use
2
/
5
Speed
4
/
5
The PaperPort software cannot detect the printer to scanner, and other similar software meet the same problem.
When I use Xerox Companion - Director to scan, it shows " scanner error"
When I use Xerox Companion - Director to scan, it shows " scanner error"
No, I would not recommend this to others.
+1point
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Review 2 for Phaser 3100MFP
Overall Rating
Phaser 3100
PostedFebruary 2, 2012
Crazy White Woman
From: Pretoria
Company Size:1-9
Product Use:Everyday Documents
Role:Office
Print Quality
1
/
5
Ease of Use
1
/
5
Speed
3
/
5
It is too complicated to use. I replaced cartridge and had to insert a chip only to find there was nothing wrong with the old cartridge. I still until now
cant get it to print black. I only get grey.
cant get it to print black. I only get grey.
So feeling really stupid now.
Bought a Lexmark ink jet and it works well while this printer has become a white elephant.
Bought a Lexmark ink jet and it works well while this printer has become a white elephant.
No, I would not recommend this to others.
0points
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Review 3 for Phaser 3100MFP
Overall Rating
Fead up for this machine
PostedOctober 18, 2011
Adarsh
From: Bangalore
Company Size:1-9
Product Use:Everyday Documents
Role:Office
Ease of Use
1
/
5
Hai,
I purchased the machine two months back its not user friendly, its very tough and customer care also not responding. please dont purchse this machine in feature
No, I would not recommend this to others.
0points
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Review 4 for Phaser 3100MFP
Overall Rating
Support
PostedOctober 14, 2011
Ekaterina
From: Bulgaria, Sofia
Company Size:10-99
Product Use:Professional Documents
Role:Office
Print Quality
5
/
5
Ease of Use
5
/
5
Speed
4
/
5
Nice, but why this product does not have support for Mac OS X 10.7.? :(
I would recommend this to others.
+3points
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Review 5 for Phaser 3100MFP
Overall Rating
It is a Jamming Product
PostedJuly 20, 2011
KAE
From: Cairo
Company Size:10-99
Product Use:Everyday Documents
Role:Other
Role: Education
Print Quality
3
/
5
Ease of Use
1
/
5
Speed
2
/
5
It is a bad Jam paper printer, it always jam the paper, even if i want to print 30 pages i must open and close the toner area several times just to avoid jamming
you have to adjust paper positions in a very bad plastic tray, the plastic is very weak and not easy to adjust or align paper through.
I strongly dis recommend this printer
No, I would not recommend this to others.
+1point
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Comments (1)
Sind
Romania
Hi KAE
Posted March 28, 2012
The problem with the jamming paper, appears mostly because of the quality of the paper used,,,
If you use low end quality paper, and you get this problem, try using better paper, if you already use good paper, then its a problem with the machine, and you need to take it back to the store.
Good luck.
If you use low end quality paper, and you get this problem, try using better paper, if you already use good paper, then its a problem with the machine, and you need to take it back to the store.
Good luck.
0points
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Review 6 for Phaser 3100MFP
Overall Rating
Awesome Printer :)
PostedJune 5, 2011
Anonymous
Print Quality
5
/
5
Ease of Use
5
/
5
Speed
5
/
5
Dose everything i need and fast!!
I would recommend this to others.
0points
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Review 7 for Phaser 3100MFP
Overall Rating
Disappointing Product !!! Life cycle of 2 years.
PostedJune 4, 2011
BanKuSSi
From: Israel
Print Quality
3
/
5
Ease of Use
3
/
5
Speed
2
/
5
Very slow printing, jams a lot. The scanner feeder doesn't work properly. After two year of home use (minimal) HSINC ERROR has occurred and the whole thing is pretty useless.
No, I would not recommend this to others.
+2points
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Review 8 for Phaser 3100MFP
Overall Rating
Don't buy this product
PostedApril 18, 2011
Anonymous
Company Size:1-9
Product Use:Everyday Documents
Role:Marketing
Print Quality
3
/
5
Ease of Use
3
/
5
Speed
3
/
5
I would strongly advise against buying this product. It seems that Xerox needs to spend more time testing their products. The latest problem occured when I replaced the cartridge - a message" Insert the toner card" appeared on the printer.
No, I would not recommend this to others.
Greta RespondsInteractive MarketingApril 18, 2011
Sorry to hear you're experiencing a problem replacing the print cartridge on your Phaser 3100MFP. Just in case, here are directions for doing so, which includes using the smart card: http://xrx.sm/BKr.
If you are following those steps, and the message continues to appear, I would recommend you call our Customer Relations Group at 877-979-8498 to determine what the issue may be. Hopefully this helps.
If you are following those steps, and the message continues to appear, I would recommend you call our Customer Relations Group at 877-979-8498 to determine what the issue may be. Hopefully this helps.
-1point
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Read Comments (2)
Comments (2)
Anonymous
Posted March 19, 2012
My printer is working like a clock. It's just very expensive to maintain.
0points
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Upset Customer
South Africa
Smart Card Prevents from printing more than 2000 p
Posted March 11, 2012
When I bought the printer nobody said that I would not be able to print untill the toner was finished, instead the printer says that the cartrige must be replaced even if there is toner in the cartrage,
I purchased a new cartrage and kept the old toner in the printer using the new smart card, I WAS ABLE TO PRINT AN ADDITIONAL 700 PAGES!!! but due to this was only able to use 1300 pages of the full toner...
So how can i use the toner that I have left without purchasing a new one with the smart card?
Even if I only print one letter on a page this is seen as 1 count?
for the price you pay for the toner you would expect to be able to use it better....
0points
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Review 9 for Phaser 3100MFP
Overall Rating
Not the usual reliable Xerox product.
PostedMarch 3, 2011
Poins
From: Sumterville, Fl.
Company Size:100-1000
Product Use:Everyday Documents
Role:IT/Technical
Print Quality
3
/
5
Ease of Use
2
/
5
Speed
1
/
5
Ever since our company received the 3100MFP we had nothing but problems with it. The machine was very slow and almost immediately stopped it's copy function. It came to the point where all we used it for was as a fax machine until that too stopped working and the machine had to be replaced.
I like Xerox products and have nothing, but nice things to say about most of them. This was just wasn't up to the usual standards.
No, I would not recommend this to others.
-2points
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Review 10 for Phaser 3100MFP
Overall Rating
Terrible!
PostedMarch 2, 2011
G
Print Quality
1
/
5
Ease of Use
1
/
5
Speed
1
/
5
it cannot work with Mac OS 10.6 ( current Mac OS) and Xerox will not develop a driver for it in spite of my MANY requests. Lack of compatibility is not disclosed before purchase.
No wireless built in.
I cannot rate 0 or Negative stars
No wireless built in.
I cannot rate 0 or Negative stars
No, I would not recommend this to others.
+1point
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Read Comment (1)
Comments (1)
nick
greece/athens
mac 10.6
Posted May 16, 2011
i have this printer and i cant make it work with mac 10.6
there are no drivers for it...
what should i do for that.....
where is the support of xerox...???
there are no drivers for it...
what should i do for that.....
where is the support of xerox...???
0points
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